Privacy Policy

Hall Engine Company ("Hall Engine Company," "HallEngineCo.com," "we," "our," or "us") respects your privacy. By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Contact information: name, company name, email address, telephone number, billing address, and shipping address.
• Order information: products purchased, quantities, pricing, shipping selections, order history, returns, and communications about an order.
• Payment-related information: payment status, transaction identifiers, card type, and limited payment details provided by our payment processor. We do not intentionally store complete payment card numbers or card security codes on our website servers.
• Marine engine and service information: engine manufacturer, model, serial number, arrangement number, vessel information, diagnostic details, photographs, and other information you submit to identify parts or request service.
• Website and device information: IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location, timestamps, and other usage data.
• Communications: messages sent through contact forms, email, telephone, or customer-service interactions.

2. How We Collect Information

We collect information directly from you when you place an order, complete a form, contact us, request technical assistance, subscribe to communications, or otherwise provide information. We may also collect information automatically through cookies, server logs, analytics technologies, and similar tools.

We may receive information from service providers involved in payment processing, shipping, fraud prevention, website hosting, analytics, advertising, or other business functions.

3. How We Use Information

We may use personal information to:

• Process, fulfill, ship, and support orders.
• Calculate shipping charges and validate delivery information.
• Process payments, refunds, and fraud-prevention reviews.
• Respond to inquiries and provide parts, compatibility, diagnostic, or technical assistance.
• Maintain customer, order, warranty, service, tax, and accounting records.
• Improve the website, product catalog, checkout process, security, and customer experience.
• Send transactional messages about orders, shipping, returns, account activity, or service requests.
• Send marketing communications where permitted by law and provide an opportunity to unsubscribe.
• Detect, investigate, and prevent fraud, misuse, security incidents, or unlawful activity.
• Comply with legal obligations and enforce our policies and agreements.

4. How We Share Information

We may disclose information to third parties that help us operate the website and provide products and services, including:

• Payment processors, including Clover and its affiliated service providers, to authorize and process transactions.
• Shipping and logistics providers, including UPS, to validate addresses, calculate rates, create labels, deliver orders, and manage claims.
• Website, hosting, security, analytics, communications, and IT providers that perform services on our behalf.
• Manufacturers, distributors, and suppliers when needed to confirm compatibility, availability, warranty coverage, or fulfillment.
• Professional advisers and authorities when reasonably necessary for accounting, legal compliance, fraud prevention, dispute resolution, or protection of rights and safety.
• Business transaction participants in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

Third-party services may process information under their own privacy notices. Hall Engine Company does not control the independent privacy practices of those third parties.

5. Sale or Sharing of Personal Information

Hall Engine Company does not sell personal information for money. We also do not knowingly sell or share the personal information of individuals under 16 years of age.

Some analytics or advertising technologies may be considered a "sale," "sharing," or use for targeted advertising under certain state privacy laws, depending on how those laws apply. Where required, eligible visitors may opt out by contacting us using the information below or by using any cookie-preference or opt-out tool made available on the website.

6. Cookies and Analytics

Cookies and similar technologies may be used to keep the website functioning, remember preferences, maintain shopping-cart activity, understand website traffic, improve performance, prevent fraud, and measure marketing effectiveness.

You may be able to control cookies through your browser settings. Blocking certain cookies may affect checkout, shopping-cart, login, or other website functions. Browser-based signals, including Global Privacy Control, will be recognized where required by applicable law and supported by our website technology.

7. Payment Information

Online card transactions are processed by Clover or another authorized payment provider. Payment processors may collect payment information directly and apply their own privacy and security practices. Hall Engine Company generally receives confirmation of payment, transaction identifiers, and limited payment details needed to manage the order.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. These measures may include access controls, encrypted connections, security monitoring, software maintenance, and limiting access to information based on business need.

No website, network, transmission, or storage system can be guaranteed to be completely secure. You should use caution when sending sensitive information electronically and contact us promptly if you believe an interaction with Hall Engine Company may have been compromised.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, support orders and warranties, maintain tax and accounting records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations. Retention periods vary based on the type of information and the reason it was collected.

10. Your Privacy Choices and Rights

Depending on your state or country of residence and applicable law, you may have rights to:

• Request access to or a copy of personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to legal exceptions.
• Request information about categories of personal information collected, used, or disclosed.
• Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
• Withdraw consent where processing is based on consent.
• Appeal a decision concerning a privacy request where applicable.
• Receive equal service and pricing without unlawful discrimination for exercising privacy rights.

To submit a request, contact us using the information in Section 16. We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may require proof of authorization and identity verification.

11. Email and Marketing Choices

You may unsubscribe from promotional email by using the unsubscribe link included in the message or by contacting us. Even after opting out of promotional messages, we may continue sending transactional or service-related communications concerning orders, payments, shipping, returns, warranties, security, or customer requests.

12. Children's Privacy

This website is intended for a general business and adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the website, please contact us so we can review and delete it where appropriate.

13. Third-Party Websites and Services

The website may contain links to or integrations with third-party websites and services. Their privacy practices are governed by their own policies. We encourage you to review the privacy notices of Clover, UPS, Google, Meta, eBay, and any other third-party service you use through or in connection with this website.

14. Visitors Outside the United States

Hall Engine Company is based in Florida, United States. If you access the website from another country, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate. Applicable privacy rights may vary by jurisdiction.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. The updated policy will be posted on this page with a revised effective date. Material changes may also be communicated through the website or another appropriate method.

16. Contact Us

This policy is provided as a general website disclosure and should be reviewed by qualified legal counsel to confirm that it accurately reflects Hall Engine Company's actual data practices and all laws applicable to the business.